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13 05 2009

Building rapport

Posted by Christine in Communication, Culture, Presentations, Videos, tags: , ,

Bob Dignen from York Associates says that you can learn rapport skills.  Watch and listen to him to see how (using
‘mirroring’ and ‘positive modelling’).

This entry was posted on Wednesday, May 13th, 2009 at 8:52 pm and is filed under Communication, Culture, Presentations, Videos. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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